Conference Overview

The Retailer & Interior Designer Seminars provides a platform for sharing knowledge and best practice within the industry. These seminars have been devised to help Nigerian retailers, interior designers and professional buyersIncrease revenue, upskill their teams and promote their brand. These sessions are free to attend for all registered visitors.

Unfortunately the 2017 event has already ended, see below a sneak peek of topics and 2017 speakers. The 2018 Retailer & Interior Designer Seminar  agenda will be available soon

Agenda Day 1: 14th November 2017

09:00-17:00

Expo Opening Times

Expo Hall

Session 1.01
Opening Keynote

10:00-10:30

Official Opening Keynote: “Nigeria’s Retail Business, Removing The Barriers”

 

·         Organiser Welcome:

Russell Hughes, Commercial Director, Clarion Events West Africa

·         Keynote Address:

Mrs Modupe Ogunlesi, CEO, Adam and Eve

·         Keynote Sponsor Address

Afeez Olopade, Managing Director, HomeWox.ng

·         Goodwill Message

Ashiwaju Onafowokan, President, Retail Council

Binta Sulieman, President, DENIM

Arc Gbolahan Olaniyi, President, African Association of Interior Designers

·         Vote of Thanks Bunmi Aliyu, Event Manager, Home Décor & Giftware Nigeria

Expo Hall: Conference Theatre

10:45

Official Ribbon Cutting

 

11:00

Expo Floor Tour

Expo Hall

Session 1.02
Developing customer satisfaction [H1] 

12:00-13:30

Delivering outstanding customer service (What are the standard procedures)

Customer retention (What are the odds with tough competition)

Earning Customer Loyalty

Is a customer really King?

 

Speakers:

GM Planning & Customer Management, MTN Nigeria - Odunayo Sanya

Head Emerging Businesses, Diamond Bank Plc. - Mark Ifashe

 

Presentation/Abstract

Director, Artee Group (SPAR) Prakash Keswani

Expo Hall: Conference Theatre

Session 1.03

Financing the Retail Sector [H2] 

14:00-16:00

Accessing Finance (Credit)

Managing your Budget: Managing change, complexity and risk

Funding options

Book-keeping & Financial Records

Secret of Staying in Business; financial discipline

Merits or challenges of Online payments 

 

Speakers:

Executive Director, Corporate Services, BOI, * Tobin Jonathan

Country Head, Sales and Marketing, Credit Direct Limited, Abiodun Adigun

CEO & Co- Founder, ToLet.com.ng, Ogundipe Fikayo

 

 

Presentation/Abstract

Partner, Deal Advisory & Private Equity, KPMG - Dapo Okubadejo

 

Moderator:

Chairman, Trade Promotion Board, LCCI,

& managing Partner, Sola Oyetayo & CO - Sola Oyetayo, FCA

Expo Hall: Conference Theatre

17:00

Opening Welcome Reception

 

Expo Hall: Conference Theatre

17:00

Close of Expo day one

Expo Hall: Conference Theatre

Agenda day 2: 15th November 2017

Session 2.01
It’s all about the brand[H3] 

 

10:00-11:30

Giving your brand more personality

Building a strong brand and encouraging brand loyalty

Getting the best out of your suppliers

Brand Impression

Importance of the in-store experience & Social Media

 

Speakers:

Creative Director, Blue Mahogany, Omon Anenih-Mordi

MD/CEO, Laura & Lloyd Communications Ltd, Laura Oloyede

 

Presentation/Abstract

Group Corporate Brand Manager, Interswitch, Tomi Ogunlesi

 

Moderator:

MD/CEO, Entod Marketing, Iquo Ukoh

Expo Hall: Conference Theatre

11:45 – 12:45

Networking/Floor Tour

 

Sessions 2.02
Trends & Designs; Keeping up with the developments[H4] 

13:00-14:00

Trends of the future: What trends will matter most for the future (Future Designs)

Top 20 trends of  2018 – Outdoor, Living & Kitchen

Space Management (Best Practices)

How to decide what to buy

 

Projected Display Presentation/Abstract

President, African Association of Interior Designers, Arc Gbolahan Olaniyi

Expo Hall: Conference Theatre

Sessions 2.03

Cargo Insurance & Supply Chain management for Retail Businesses [H5] 

14:30-16:00

Logistics Security

Insurance on Transit

Storage & Facilities

Speakers/Presentation/Abstract:

Simplified Corporate Logistics

Expo Hall: Conference Theatre

17:00

Close of Expo days two

Agenda day 3: 16TH November 2017

Session 3.01
Beyond your territory: How to expand your reach[H6] 

10:00-11:30

Standards to Competing in the global market (Quality & Attitude)

Export opportunities

Preparations for the Challenges in the global market

Your local region; the beginning of expansion

Conditions & Policies affecting expansion(Negatives/Positives)

 

Speaker/Presentation/Abstract:

Chairman, Export Group, LCCI,

& Lead Consultant, 3T Impex Consulting - Bamidele Ayemibo

Expo Hall: Conference Theatre

Session 3.02
Embracing Technology; the journey so far.[H7] 

12:00-13:30

e-commerce & the internet boom, its implication, abuse & Security

How technology affects retail, Is it positive or negative

Improving the virtual office (website), its impact

Technology and Customer Service Innovations

Big DATA in Retail

Is Digital Marketing and online selling more beneficial

Speakers:

Founder/CEO, Furnish.ng, Ndianabasi Udonkang

Managing Director, RDM Africa, Mark Slade

Cloud Enterprise Architect, Director, Oracle, Olufemi Oyenuga

MD/CEO, DecorHubNG, Oluwagbemisola Oke

 

Presentation/Abstract:

Regional Sales Director (Africa), Tech Mahindra, Oladele Adedoyin

Expo Hall: Conference Theatre

Session 3.03

Raffle Draw

14:00-15:00

Raffle Draw – Prize give away

Expo Hall: Conference Theatre

15:00

End of 2017 HD&G Conference

15:00

Close of Expo